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Sales Cloud

The Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to support B2B and B2C sales, marketing, and customer service.
Sales Cloud is a fully customizable product that leads all the customer information together in an integrated platform that incorporates marketing, lead generation, sales, customer service and business analytics and provides access to thousands of applications through the AppExchange. The platform is provided as Software as a Service (SaaS) for browser-based access; a mobile app is also available. A real-time social feed for collaboration allows users to share information or ask questions of the user community

Sales Cloud Benefits And Advantages

  • Tracking of team performance within a single dashboard
  • Access to sales insights through built-in AI
  • Saving time by automating manual tasks
  • Increased opportunities by reaching more leads, faster
  • Accurate sales forecasting
  • Increased customer satisfaction through master targeting
  • Access customer data on-the-go via the mobile app
  • Maximise sales with AppExchange integrations

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